Yates Enterprise Solutions Privacy Policy

Introduction

At Yates Enterprise Solutions ("YES"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information in connection with our services and website.

Information We Collect

We may collect personal information that is reasonably necessary to operate our business and provide services, including:

Contact Information: Name, email address, phone number, and mailing address.
Billing Information: Payment-related details required to process transactions.
Technical Information: IP address, browser type, device information, and interaction data.
Communications: Information you provide when contacting us for support or inquiries.

How We Use Information

Personal information is used for legitimate business purposes, including:

Providing, managing, and supporting our services.
Communicating with you regarding requests, scheduling, and service updates.
Improving our offerings and customer experience.
Maintaining security and preventing fraud or unauthorized access.
Sending informational or promotional communications where permitted by law.

SMS Messaging and Privacy

If you choose to provide your mobile number and opt in to receive text messages from Yates Enterprise Solutions (“YES”), you consent to receive SMS communications from us for service-related purposes, including support notifications, appointment reminders, service updates, and account communications.

Message frequency varies. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP.

Mobile opt-in data will not be shared with third parties. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent data with third parties for their own marketing or promotional purposes.

This restriction applies specifically to SMS opt-in data and supersedes any general data-sharing provisions in this Privacy Policy.

Information Sharing

YES does not sell personal information. Except as specifically stated in the SMS Messaging and Privacy section above, we may share non-SMS personal information only in limited circumstances, including:

Service Providers: Trusted vendors that assist with operations such as payment processing, hosting, or communications, subject to confidentiality and security obligations.
Legal Requirements: When required to comply with applicable laws, regulations, or lawful requests.
Business Protection: When necessary to protect the rights, property, or safety of YES, our clients, or others.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. These measures may include encryption, access controls, and alignment with recognized security frameworks such as the NIST Cybersecurity Framework and ISO/IEC 27001 principles.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and applicable requirements.

Your Rights

Depending on your jurisdiction, you may have rights related to your personal information, such as requesting access, correction, deletion, or restriction of certain processing activities.

Requests may be submitted using the contact information provided below.

Third-Party Links

Our website may contain links to third-party websites. YES is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact:

Email: info@yatessbs.com

Last Updated: December 20, 2025